Account & Data

Delete your account

Submit a request to permanently delete your LozoDrive account and the personal data we hold about you. We'll acknowledge your request within 24 hours and complete deletion within 30 days, subject to any legally-required retention (see our Privacy Policy).

What gets deleted
  • Your profile, phone number, email, photo and KYC documents
  • Ride history, ratings and reviews you have given
  • Wallet balance is settled and the account closed
What we may retain (legal obligations)
  • Anonymised trip records for tax and audit purposes (up to 8 years under Indian law)
  • Records tied to open safety investigations or unresolved disputes

You can also email us directly at privacy@lozodrive.com.